Each piece is carefully prepared and inspected before it leaves our atelier. Ready-to-ship pieces are typically dispatched within 2–5 business days, while bespoke or made-to-order pieces may require additional time.

Yes. Maison 5225 ships internationally. Shipping availability and delivery times may vary depending on your destination. The available shipping options will be shown at checkout.

We want you to feel completely confident in your purchase. Eligible ready-to-wear pieces may be returned within 30 days of delivery, provided they are unworn and returned in their original condition and packaging. Bespoke and personalized pieces may have different return conditions.

Yes. If you need a different ring or bracelet size, please contact our Maison Concierge before placing your order whenever possible. Our team can help guide you toward the appropriate size and available options.

To preserve the beauty of your jewelry, keep each piece away from perfumes, lotions, chemicals and prolonged moisture. Store pieces individually in a soft pouch or jewelry box and gently clean them with a soft, lint-free cloth.

Yes. Maison 5225 specializes in bespoke jewelry and meaningful custom pieces. From selecting a gemstone to refining the design and final craftsmanship, our jewelry concierge can guide you through the process of creating a piece made specifically for your story.